FocusOSHR
7.4#1 in grievance management softwareFrom $29 a monthFree planWeb
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| Fact | FocusOSHR | Pulpstream Employee Relations |
|---|---|---|
| Case management | Case management tracks matters from intake through resolution and includes activity logs, SLA monitoring and duplicate detection. | The system centralizes employee-relations cases, communications and documentation in one secure system. |
| Purpose | FocusOSHR presents itself as an HR employee-relations platform covering case management, workplace investigations, communications, compliance monitoring and employee engagement. | Pulpstream describes its Employee Relations product as AI-powered software that helps HR teams manage employee cases and reduce administrative work. |
| Security | The security page states that data is encrypted with AES-256 at rest and TLS 1.3 in transit, and that database tables use row-level security policies. | The security page states that Pulpstream is SOC 1 and SOC 2 Type II certified, HIPAA certified, GDPR compliant as a data processor, and compliant with CPRA and CCPA requirements. |
| Support | Support ranges from community and a self-service knowledge base on Free to email on Starter and priority email/chat on Professional. | Pulpstream advertises 30-minute response times, a dedicated team of three, implementation support and expert guidance. |
FocusOSHR suits solo practitioners, growing HR teams, and teams or departments managing employee relations cases and investigations. Enterprise is the tier with SSO/SAML, SCIM, payroll and benefits integrations, and a dedicated success manager.
It suits mid-market and enterprise HR teams managing employee relations cases, investigations, complaints, and discipline workflows. Teams seeking integrations with listed HR systems or configurable processes may find it relevant.