Fishbowl
6.1#21 in restaurant marketing softwareFrom $125 a monthWeb
VisitFishbowl vs Sidedoor
What both publish
| Fact | Fishbowl | Sidedoor |
|---|---|---|
| Integrations | The Connections Marketplace brings data from point-of-sale, reservations, delivery, and online ordering systems into the GRM. | The named connected integrations are Alliance iPOS, Google Business and Stripe; Square and Epos Now are listed as upcoming. |
| Product | Fishbowl describes its Guest Relationship Management platform as a restaurant-focused combination of customer data platform and CRM. | Sidedoor describes itself as a dual-sided bookings and venue management platform with a guest-facing app and an operator-facing app. |
| Support | Fishbowl lists email and phone support, with general support hours Monday through Friday 9 AM–6 PM ET and Saturday–Sunday 9 AM–5 PM ET. | Sidedoor lists weekday support hours of 10am–5pm and says it aims to answer enquiries within one business day. |
Fishbowl plans
- Essential$125 a month
- Complete$250 a month
- Premium$400 a month
- EnterprisePriced on request
Sidedoor plans
- FreeFree
- Starter£99 a month
- Premium£149 a year
- Pro£299 a month
- Max£499 a month
- Premium Plus£999 a year
Pick Fishbowl if…
Fishbowl suits restaurants seeking guest profiles, segmented audiences, multichannel campaigns, loyalty tools, and integrations with operating systems. It is web-based and paid, with no free plan.
Pick Sidedoor if…
Sidedoor suits guests looking for venue bookings and rewards, as well as venues, promoters and partners managing reservations or events. Its plans address single venues, growing operators and high-volume groups.