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FirstWave opEvents vs xMatters

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xMatters

8.3#3 in alert management softwareFrom $15 a month
Free planAndroidiOSWebAPI
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What both publish

FactFirstWave opEventsxMatters
APIThe opEvents 4.6.5 release notes say custom event properties can be created and updated programmatically through the opEvents API.The platform provides a flexible API for custom connections to cloud or on-premises systems.
Founded2004LinkedIn states that xMatters was founded in 2000.
IntegrationsThe product page names opCharts and says opEvents can create or update ITSM tickets, send email, trigger webhooks, or execute command-line actions.xMatters advertises hundreds of prebuilt integrations and low-to-no-code connectors for tools such as Jenkins, Prometheus, Jira, Microsoft Teams, Slack, ServiceNow, Dynatrace and New Relic.
PurposeopEvents ingests syslog, SNMP traps, and Windows events, then correlates and deduplicates them to surface actionable events.xMatters is incident management software aligning DevOps, SREs, and operations teams around automated workflows to deliver reliable products at scale.

FirstWave opEvents plans

  • opEvents licencePriced on request

xMatters plans

  • FreeFree
  • Starter (Essentials)$15 a month
  • Base (Standard)$39 a month
  • AdvancedPriced on request

Pick FirstWave opEvents if…

opEvents is aimed at NOC and operations teams, network engineers, and IT management handling event streams and escalations. It may suit organizations prepared to use a self-hosted system requiring NMIS 9 and a licence.

Pick xMatters if…

xMatters is aimed at DevOps, SRE, and operations teams that need incident workflows, alert handling, and on-call coordination. It may also suit teams connecting response workflows to cloud or on-premises systems.

Charts they share