
FirstWave opEvents
5.8#28 in alert management softwareWebAPILinuxSelf-hosted
Visit

| Fact | FirstWave opEvents | PagerDuty |
|---|---|---|
| Founded | 2004 | 2009 |
| Headquarters | Surfers Paradise, Queensland, Australia | San Francisco, California, United States |
| Integrations | The product page names opCharts and says opEvents can create or update ITSM tickets, send email, trigger webhooks, or execute command-line actions. | PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools. |
| Intended users | The product page identifies NOC and operations teams, network engineers, and IT management as user groups. | PagerDuty says its platform serves developers, reliability engineers, customer success, security, and C-suite teams. |
opEvents is aimed at NOC and operations teams, network engineers, and IT management handling event streams and escalations. It may suit organizations prepared to use a self-hosted system requiring NMIS 9 and a licence.
PagerDuty suits teams responsible for incident response, including developers, reliability engineers, customer success, and security teams. Its mobile app may be useful to responders who need incident context and schedule controls on iOS or Android.