FirstDistro vs Gainsight Customer Success

FirstDistro

6.9 #2 in Customer Health Score Software

About FirstDistro

Gainsight Customer Success

5.8 #15 in Customer Health Score Software

About Gainsight Customer Success
FirstDistroGainsight Customer Success
Free planYesNo
Free trialNoNo
Paid from$49/mo—
Open sourceNoNo
Platformsapi, WebAndroid, iOS, Web
Free planYesNo
Paid from49 /mo—
Product usage dataYes—
Support dataYes—
Outcome dataYes—
Custom scoring modelsNo—
Automated score updatesYes—
Health score segmentsYes—
Risk alertsYes—

Both are listed in Best Customer Health Score Software. On Everything Xiaomi, FirstDistro scores higher on our published basis.