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FileTime vs LegalConnect

FileTime

6.5#5 in legal e-filing software$1.99, paid once
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LegalConnect

6.9#2 in legal e-filing softwareFrom $10,025 a month
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What both publish

FactFileTimeLegalConnect
PurposeFileTime is an eFiling service provider for submitting court documents and electronically serving case parties through the eFiling Manager system.LegalConnect is a litigation support service platform for companies providing e-filing, process serving, and other court services to law firm customers.
ReportingUsers can customize reports and export filing data to Excel.Analytics and reports cover orders, users, invoices, court e-filing turnaround times, and staff utilization.
SecurityThe FAQ states that the eFiling Manager system adheres to state and federal security regulations and meets Payment Card Industry Security Standards to protect filer and transaction information.LegalConnect says it meets SOC 2 security and privacy standards, and its features page lists SOC 2 and PCI compliance.
SupportThe features page lists customer support hours as Monday through Friday, 8:00 AM to 8:00 PM.The company offers sales, technical support, and billing assistance by phone and email Monday through Friday, 8:00 AM–5:30 PM Pacific.

FileTime plans

  • Basic Plan$1.99, paid once
  • Gold Plan$2.99, paid once
  • Platinum Plan$3.99, paid once

LegalConnect plans

  • LegalConnect$10,025 a month

Pick FileTime if…

FileTime may suit attorneys and individual or firm filers submitting court documents in its listed jurisdictions. Its conversion, tracking, and reporting tools may help filers managing electronic submissions and service.

Pick LegalConnect if…

LegalConnect is purpose-built for litigation support service providers handling work for law firms. Its portals, field app and reporting are relevant to teams managing e-filing and process-serving operations.

Charts they share