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LegalConnect

LegalConnect is a litigation support platform for companies providing e-filing, process serving and other court services to law firms.

Place
#2 of 22
Score
6.9
LegalConnect's website

What LegalConnect is

LegalConnect is a litigation support platform for companies providing e-filing, process serving and other court services to law firms. Its customer portal lets law firm customers place orders, manage cases and retrieve statuses. Operations staff can enter orders, dispatch work, update statuses and send court-returned documents through an operations portal. The process-serving mobile app lets servers update orders, confirm GPS locations and attach field photos. Reports cover orders, users, invoices, e-filing turnaround times and staff utilization. Named legal integrations include Clio, Filevine, NetDocuments and iManage; QuickBooks is listed for accounting and Stripe Payments for customer payments. Platform and e-filing APIs can automate high-volume filings. LegalConnect lists court coverage in California, Illinois, Indiana, Maryland and Texas, and filing and service support across all 50 states. It states SOC 2 compliance and lists PCI compliance. The online system requires no downloads, upgrades or specialized hardware. The listed plan costs $10,025 a month; e-filing is priced by state, and APIs cost extra. Services are not currently offered to individuals or entities outside the United States.

Good

  • Portals support customer orders and staff dispatch.
  • Field app captures status, GPS location and photos.
  • Reports cover filings, invoices and staff utilization.
  • Lists multiple legal and accounting integrations.

Watch out

  • Listed plan costs $10,025 a month.
  • E-filing is priced by state; APIs cost extra.
  • Service is not offered outside the United States.
  • Customization is limited to listed portal branding and settings.

Who it suits

LegalConnect is purpose-built for litigation support service providers handling work for law firms. Its portals, field app and reporting are relevant to teams managing e-filing and process-serving operations.

Verdict

LegalConnect combines order management, field updates, reporting, payments and filing support for litigation service providers. The listed monthly price excludes state-priced e-filing and additional API costs, and the service has a United States availability limit.

Plans and prices

From LegalConnect's own pricing page, checked 5 Oct 2001.

All about pricing
PlanPriceWhat it gives you
LegalConnect$10,025 a monthTurnkey system; eFiling priced by state; Platform and eFiling APIs available for an additional cost

The facts

Each one read from LegalConnect's own pages, with the date it was checked.

What it does

Accounting and payments
The platform lists QuickBooks accounting and Stripe payments.checked 5 Oct 2001
APIs
LegalConnect offers platform and e-filing APIs to automate high-volume court filings.checked 5 Oct 2001
Audience
The software is purpose-built for legal support service providers.checked 5 Oct 2001
Availability limit
The privacy policy says the services are not currently offered to individuals or entities located outside the United States.checked 5 Oct 2001
Clio integration
LegalConnect users can attach documents from Clio to e-filing orders and receive court-returned documents and billing data in Clio.checked 5 Oct 2001
Compliance
The features page lists SOC 2 and PCI compliance.checked 5 Oct 2001
Customer portal
Customers can place orders, manage cases, and retrieve order statuses through the customer portal.checked 5 Oct 2001
Customization
The platform is a turnkey system with limited customization; users can brand the portal with colors and a logo and set prices and other details.checked 5 Oct 2001
Integrations
The site names Clio, Filevine, NetDocuments, and iManage as legal app integrations, and QuickBooks as an accounting integration.checked 5 Oct 2001
Intended users
LegalConnect says its software is purpose-built for litigation support service providers.checked 5 Oct 2001
IT requirements
The maker says no downloads, upgrades, or specialized hardware are required.checked 5 Oct 2001
Operations
The platform centralizes order management, customer communication, finances, e-filing, e-service, and fulfillment partners.checked 5 Oct 2001
Payments
LegalConnect provides Stripe Payments to collect and process customer payments.checked 5 Oct 2001
Pricing
The maker’s site invites visitors to request a demo and does not state a software price on the pages reviewed.checked 5 Oct 2001
Purpose
LegalConnect is a litigation support service platform for companies providing e-filing, process serving, and other court services to law firm customers.checked 5 Oct 2001
Reporting
Analytics and reports cover orders, users, invoices, court e-filing turnaround times, and staff utilization.checked 5 Oct 2001
Security
LegalConnect says it meets SOC 2 security and privacy standards, and its features page lists SOC 2 and PCI compliance.checked 5 Oct 2001
Setup
The online system requires no downloads, upgrades, or specialized hardware.checked 5 Oct 2001
Support
The company offers sales, technical support, and billing assistance by phone and email Monday through Friday, 8:00 AM–5:30 PM Pacific.checked 5 Oct 2001

The company

Company
The privacy policy identifies the company as LegalConnect, Inc.checked 5 Oct 2001
Founded
2016checked 28 Sep 2001
Headquarters
Chino Hills, California, United Stateschecked 28 Sep 2001

Where it runs

Field app
The process serving mobile app lets servers update order statuses, confirm GPS locations, and attach photos from the field.checked 5 Oct 2001
Mobile app
The process serving mobile app lets servers update order statuses, confirm GPS locations, and attach photos from the field.checked 5 Oct 2001

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