Field Ascend
7.0#4 in elevator service softwareFrom $13 a monthAndroidiOSWeb
VisitField Ascend vs LiftGrid
What both publish
| Fact | Field Ascend | LiftGrid |
|---|---|---|
| Purpose | Field Ascend helps elevator contractors manage maintenance visits, emergency repairs, inspections, dispatch, work orders, quotes, invoices and asset history in one field service platform. | LiftGrid is an elevator maintenance and operations platform built for elevator service companies. |
| Security | The security page says browser and mobile traffic uses HTTPS/TLS, data is encrypted at rest by managed database and document-storage platforms, and access is scoped by tenant and user permissions. | LiftGrid says data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that passwords are stored as bcrypt hashes. |
| Support | The free trial includes email support, and the Custom plan offers more tailored onboarding support. | The contact page says technical support tickets are answered within four hours on business days and within 24 hours on weekends. |
Field Ascend plans
- Free TrialFree
- Pro Plan$13 a month
- CustomPriced on request
LiftGrid plans
- Starter$89 a month
- Pro$219 a month
- Business$499 a month
- EnterprisePriced on request
Pick Field Ascend if…
Field Ascend suits multi-user office and field teams at elevator contractors. The pricing page describes a three-user minimum and recommends a simpler tool for solo operators.
Pick LiftGrid if…
LiftGrid suits elevator service companies managing inspections, maintenance, field technicians, and customer communication. Its Android app is intended for technicians working on jobs in the field.