Feelingstream vs Scorebuddy Conversation Analytics

Feelingstream

6.2 #5 in Call Center Speech Analytics Software

About Feelingstream

Scorebuddy Conversation Analytics

6.0 #13 in Call Center Speech Analytics Software

About Scorebuddy Conversation Analytics
FeelingstreamScorebuddy Conversation Analytics
Free planNoNo
Free trialNoYes
Paid from——
Open sourceNoNo
Platformsapi, macOS, self-hosted, Web, Windowsapi, Web
Sentiment analysisYesYes
Compliance monitoringYesYes
Free plan—No
Automatic topic detection—Yes
Agent coaching tools—Yes

Both are listed in Best Call Center Speech Analytics Software. On Everything Xiaomi, Feelingstream scores higher on our published basis.