
FeedbackPulse
6.8#4 in employee engagement softwareFrom $4 a monthFree planWeb
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| Fact | FeedbackPulse | HeartCount |
|---|---|---|
| Company | The Data Processing Agreement identifies Hindcast LLC as the company doing business as FeedbackPulse. | HeartCount’s terms identify the provider as HeartCount d.o.o., registered in Belgrade, Serbia. |
| Integrations | FeedbackPulse supports Slack survey invitations and reminders and AI assistant access through MCP; native API support is being prepared for a future release. | The site says HeartCount integrates with Slack, Microsoft Teams, and common HRIS platforms. |
| Product | FeedbackPulse provides anonymous pulse surveys, eNPS, 360 feedback, and lightweight performance reviews in one platform. | HeartCount is an AI-powered employee engagement and people analytics platform for HR teams, managers, and leadership. |
| Security | The security page says production hosting and database backups are on EU infrastructure, and stored data is encrypted at rest using AES-256. | Its data processing record states that data is encrypted in transit using TLS and at rest using AES-256, with role-based access controls and mandatory MFA. |
| Support | The Free plan includes email support, while Pro and Max list priority chat and email support and Enterprise lists dedicated account and success management. | The pricing page lists self-service resources and email support with a 24-hour response; Enterprise adds priority support and a dedicated customer success manager. |
| Survey features | Surveys can be customized, scheduled, segmented by team, location, or tenure, and benchmarked against industry peers. | Users can create custom surveys for onboarding, exit interviews, and other team needs. |
FeedbackPulse suits growing teams that need anonymous surveys, eNPS, performance reviews, or 360 feedback in one web service. It is aimed at teams of roughly 10 to 200 people and organizations wanting optional AI analysis, Slack reminders, and EU-hosted data protections.
HeartCount suits HR teams, managers, and leaders who want recurring employee feedback and engagement analytics. Its free Starter tier is limited to 25 employees; Business covers up to 500.