
Featurebase
8.1#1 in customer feedback softwareFrom $29 a monthFree planAndroidiOSWebAPI
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| Fact | Featurebase | ProductLift |
|---|---|---|
| Audience | The pricing page describes Growth as for fast-growing startups, Professional for scaling and multi-team organizations, and Enterprise for large organizations. | The company lists SaaS founders, product managers and cross-functional product teams as its customer profile. |
| Encryption | Featurebase says customer data is encrypted in transit with TLS and at rest with AES-based encryption. | The security page says connections use HTTPS with TLS 1.2 or 1.3 and database backups are encrypted with AES-256. |
| Feedback | The feedback hub collects ideas through a portal and widgets, supports user voting, and can show a public roadmap. | Its feedback board supports voting, comments and user profiles. |
| Headquarters | Estonia | Netherlands |
| Integrations | Official integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. | Native integrations include Jira, Azure DevOps, HubSpot, Slack, Google Analytics and Stripe, with Pabbly Connect and Viasocket also listed. |
| Plan limits | The Free plan includes one seat and does not support AI; the Professional plan includes 20 free Lite seats and Enterprise includes 50. | All plans include unlimited end-users, and the pricing page says there are no tracked-user fees. |
| Product | Featurebase combines AI-powered customer support, customer feedback collection, and product announcements in one platform. | ProductLift connects customer feedback, prioritization, roadmaps, changelogs and knowledge bases in a product management platform. |
Featurebase suits teams that want customer conversations, product feedback, and announcements in one platform. Its plan descriptions position Growth for fast-growing startups, Professional for scaling and multi-team organizations, and Enterprise for large organizations.
It suits SaaS founders, product managers, and cross-functional product teams coordinating feedback, planning, releases, and documentation. Teams can choose web or API access and connect listed business tools.