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FactBox vs Tracker

FactBox

7.3#19 in case management softwareFrom $456 a year
WebmacOSWindows
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Tracker

8.3#1 in case management softwareFrom $24 a month
Free planAndroidiOSWebmacOS
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What both publish

FactFactBoxTracker
Deploymentcloudcloud
IntegrationsFactBox supports Box and Dropbox file sources, and its site also lists Clio among its integrations.The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations.
Reporting dashboardsYesYes
SecurityFactBox says it encrypts data in transit and at rest and offers phone-based two-factor authentication.The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information.
SupportThe site says support is available by email, chat, and phone, with most questions answered within hours.Riverside says the same people who develop Tracker support it and answer the phone.

FactBox plans

  • Monthly$45 a month
  • TrialFree
  • Annual$456 a year

Tracker plans

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Pick FactBox if…

You want what its maker publishes above — check its page for the details.

Pick Tracker if…

You want what its maker publishes above — check its page for the details.

Charts they share