
FacilityForce Operate Capital Improvement
5.2#22 in capital planning softwareWebAPI
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| Fact | FacilityForce Operate Capital Improvement | UpKeep |
|---|---|---|
| Compliance | FacilityForce states that it is FedRAMP compliant and describes continuous security scanning and vulnerability management. | The Trust Center lists CCPA, GDPR, and SOC 2 Type 2 in its compliance section. |
| Headquarters | San Antonio, Texas, United States | Los Angeles, California, United States |
| Integrations | FacilityForce describes standards-based integration options including APIs, single sign-on, financial-system integrations, business-intelligence tools, and scheduled data connectors. | UpKeep lists first-party ERP connections including SAP, Oracle, NetSuite, and Microsoft Dynamics, plus Zapier, a public REST API, and webhooks. |
| Intended users | Operate is an enterprise back-end solution for personnel in facilities, real estate, maintenance, space, capital planning, energy, finance, and related functional areas. | UpKeep says its product is built for organizations that own and operate assets and have an in-house maintenance team. |
| Security | The maker lists SSO support for LDAP, Shibboleth, and CAS, API access controls, authentication auditing, and role- and row-level permissions. | The Trust Center says UpKeep is SOC 2 Type II examined and tested, and hosts applications on AWS in the United States with customer data stored and processed exclusively in the United States. |
| Support | Support plans include a customer resource center, care portal, and technical support; higher tiers add more support contacts, a dedicated customer success manager, and other benefits. | UpKeep links to a support center for help and tutorials and offers free courses through its website. |
The product is aimed at enterprise personnel in facilities, real estate, maintenance, space, capital planning, energy, finance and related functions. It may suit organizations needing coordinated capital planning and project oversight.
UpKeep suits organizations that own and operate assets and have an in-house maintenance team. Its mobile access, inventory tracking and work-order tools are relevant to teams coordinating maintenance activity.