Exoprise
6.8#2 in digital experience monitoring softwareFrom $100 a monthWebAPIExtensionLinux
Visit| Fact | Exoprise | Virsae Service Management |
|---|---|---|
| Compliance | Exoprise announced that it completed a SOC 2 Type II audit in January 2024. | Virsae lists Australian Government IRAP/ISM, Australian Government Essential Eight, and TX-RAMP as assessed or certified, and ISO 27001:2022 as in progress. |
| Diagnostics | The platform provides network path diagnostics and hop-by-hop traces to help locate problems across LAN/WAN, ISP, internet, and service-provider networks. | AI-powered diagnostics analyze contact center and UC data to identify risks and recommend actions in real time. |
| Headquarters | Waltham, Massachusetts, United States | Virsae lists its headquarters at B:HIVE, 72 Taharoto Road, Smales Farm, Auckland 0622, New Zealand. |
| Integrations | The product can publish data to tools including Splunk, Microsoft System Center, Operations Management Suite, Power BI, Tableau, and Excel, and includes ServiceNow ticket integration. | Virsae says its platform manages more than 100 UC, customer experience, and network infrastructure vendors. |
| Support | All plans include unlimited online support, with enterprise options such as custom workshops and training. | Virsae offers technical support, onboarding, training, and access to in-app product documentation. |
Exoprise suits organizations that need to monitor employee experience across SaaS applications, networks, and endpoints. Its synthetic monitoring, diagnostics, and integrations may fit teams that already use tools such as Splunk, Power BI, or ServiceNow.
VSM is intended for managed service providers and global enterprises managing unified communications or contact center systems. It suits teams seeking visibility across multiple infrastructure layers and vendor environments.