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Exoprise vs Virsae Service Management

Exoprise

6.8#2 in digital experience monitoring softwareFrom $100 a month
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What both publish

FactExopriseVirsae Service Management
ComplianceExoprise announced that it completed a SOC 2 Type II audit in January 2024.Virsae lists Australian Government IRAP/ISM, Australian Government Essential Eight, and TX-RAMP as assessed or certified, and ISO 27001:2022 as in progress.
DiagnosticsThe platform provides network path diagnostics and hop-by-hop traces to help locate problems across LAN/WAN, ISP, internet, and service-provider networks.AI-powered diagnostics analyze contact center and UC data to identify risks and recommend actions in real time.
HeadquartersWaltham, Massachusetts, United StatesVirsae lists its headquarters at B:HIVE, 72 Taharoto Road, Smales Farm, Auckland 0622, New Zealand.
IntegrationsThe product can publish data to tools including Splunk, Microsoft System Center, Operations Management Suite, Power BI, Tableau, and Excel, and includes ServiceNow ticket integration.Virsae says its platform manages more than 100 UC, customer experience, and network infrastructure vendors.
SupportAll plans include unlimited online support, with enterprise options such as custom workshops and training.Virsae offers technical support, onboarding, training, and access to in-app product documentation.

Exoprise plans

  • Exoprise credits$100 a month

Virsae Service Management plans

  • Virsae Service ManagementPriced on request

Pick Exoprise if…

Exoprise suits organizations that need to monitor employee experience across SaaS applications, networks, and endpoints. Its synthetic monitoring, diagnostics, and integrations may fit teams that already use tools such as Splunk, Power BI, or ServiceNow.

Pick Virsae Service Management if…

VSM is intended for managed service providers and global enterprises managing unified communications or contact center systems. It suits teams seeking visibility across multiple infrastructure layers and vendor environments.

Charts they share