Exoprise
6.8#2 in digital experience monitoring softwareFrom $100 a monthWebAPIExtensionLinux
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| Fact | Exoprise | Telchemy SQmediator |
|---|---|---|
| Deployment | Private sites are supported on Windows operating systems, and the trial page says the signup requires no credit card. | SQmediator runs on Linux server hardware or virtual machines and can be deployed on-premises, in the cloud, or in data centers. |
| Headquarters | Waltham, Massachusetts, United States | Alpharetta, Georgia, USA |
| Integrations | The product can publish data to tools including Splunk, Microsoft System Center, Operations Management Suite, Power BI, Tableau, and Excel, and includes ServiceNow ticket integration. | It sends SNMP traps and provides a SOAP/XML web services interface for client applications to configure the system, retrieve data, and control active tests. |
| Security | The Exoprise security overview says API access uses SSL and is disabled by default, and describes support for SAML and role-based administration. | Telchemy says the application is hardened against attacks including SQL/XSS injection and brute-force password attacks, and has role-based access controls and password rules. |
| Support | All plans include unlimited online support, with enterprise options such as custom workshops and training. | Telchemy offers customer-portal support tickets, support by contact form or phone, and optional web-based or on-site training. |
Exoprise suits organizations that need to monitor employee experience across SaaS applications, networks, and endpoints. Its synthetic monitoring, diagnostics, and integrations may fit teams that already use tools such as Splunk, Power BI, or ServiceNow.
SQmediator suits enterprise, government, and service-provider teams that need to monitor service quality across many customers or sites. It is also relevant to teams seeking both passive monitoring and simulated service tests.