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Exoprise vs Telchemy SQmediator

Exoprise

6.8#2 in digital experience monitoring softwareFrom $100 a month
WebAPIExtensionLinux
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What both publish

FactExopriseTelchemy SQmediator
DeploymentPrivate sites are supported on Windows operating systems, and the trial page says the signup requires no credit card.SQmediator runs on Linux server hardware or virtual machines and can be deployed on-premises, in the cloud, or in data centers.
HeadquartersWaltham, Massachusetts, United StatesAlpharetta, Georgia, USA
IntegrationsThe product can publish data to tools including Splunk, Microsoft System Center, Operations Management Suite, Power BI, Tableau, and Excel, and includes ServiceNow ticket integration.It sends SNMP traps and provides a SOAP/XML web services interface for client applications to configure the system, retrieve data, and control active tests.
SecurityThe Exoprise security overview says API access uses SSL and is disabled by default, and describes support for SAML and role-based administration.Telchemy says the application is hardened against attacks including SQL/XSS injection and brute-force password attacks, and has role-based access controls and password rules.
SupportAll plans include unlimited online support, with enterprise options such as custom workshops and training.Telchemy offers customer-portal support tickets, support by contact form or phone, and optional web-based or on-site training.

Exoprise plans

  • Exoprise credits$100 a month

Telchemy SQmediator plans

  • Business EditionPriced on request
  • Enterprise EditionPriced on request
  • Service Provider EditionPriced on request
  • Small Business EditionPriced on request
  • Small Service Provider EditionPriced on request

Pick Exoprise if…

Exoprise suits organizations that need to monitor employee experience across SaaS applications, networks, and endpoints. Its synthetic monitoring, diagnostics, and integrations may fit teams that already use tools such as Splunk, Power BI, or ServiceNow.

Pick Telchemy SQmediator if…

SQmediator suits enterprise, government, and service-provider teams that need to monitor service quality across many customers or sites. It is also relevant to teams seeking both passive monitoring and simulated service tests.

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