Exoprise
6.8#2 in digital experience monitoring softwareFrom $100 a monthWebAPIExtensionLinux
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| Fact | Exoprise | ServicePilot VoIP Monitoring |
|---|---|---|
| Deployment | Private sites are supported on Windows operating systems, and the trial page says the signup requires no credit card. | The page describes SaaS, hybrid and on-premise deployment options. |
| Headquarters | Waltham, Massachusetts, United States | Pornichet, France |
| Security | The Exoprise security overview says API access uses SSL and is disabled by default, and describes support for SAML and role-based administration. | ServicePilot describes Active Directory or LDAP authentication and HTTP, SSL and TLS among its security features. |
| Support | All plans include unlimited online support, with enterprise options such as custom workshops and training. | Free SaaS support tickets can be opened by email; SaaS Base supports email or phone; on-premise also offers a customer portal, with phone and chat available on business days during stated CET+1 hours. |
Exoprise suits organizations that need to monitor employee experience across SaaS applications, networks, and endpoints. Its synthetic monitoring, diagnostics, and integrations may fit teams that already use tools such as Splunk, Power BI, or ServiceNow.
It suits organizations monitoring voice and collaboration systems across multiple vendors, sites, or users. Teams choosing SaaS, hybrid, or on-premise deployment can compare those options with their retention needs.