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EspressoDesk vs Freshchat

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Freshchat

8.8#2 in live chat softwareFrom $19 a month
Free planAndroidiOSWebAPI
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What both publish

FactEspressoDeskFreshchat
Chat channelswebsite+messagingomnichannel
Free planNoYes
HeadquartersŚwidnica, PolandSan Mateo, California, United States
Included agent seats510
Listed integrations131000
Live agent chatYesYes
Paid from2919

EspressoDesk plans

  • Starter$29 a month
  • Pro$129 a month
  • Scale$349 a month

Freshchat plans

  • FreeFree
  • Growth$19 a month
  • Pro$49 a month
  • Enterprise$79 a month

Pick EspressoDesk if…

You want what its maker publishes above — check its page for the details.

Pick Freshchat if…

Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.

Charts they share