
eSentire MDR
6.6#4 in managed detection and response servicesFrom $17 a monthAndroidiOSWebAPI
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| Fact | eSentire MDR | ReliaQuest MDR |
|---|---|---|
| Founded | 2001 | 2007 |
| Headquarters | Waterloo, Ontario, Canada | Tampa, Florida, United States |
| Integrations | Atlas supports investigation of alerts from any source via REST API and offers custom integrations for sources outside its standard menu. | GreyMatter integrates with 300+ technology partners and connects to SIEM, EDR, network security, and cloud tools. |
| Service | eSentire MDR combines the Atlas platform with managed detection and response services, including 24/7 SOC coverage and human response. | Managed detection and response is described as outsourced security operations including threat monitoring, detection, investigation, and incident response. |
| Support | Technical support is available during business hours with Professional and Enhanced, and 24/7 with Elite; security support for incidents and threat investigations is available 24/7. | ReliaQuest's Ongoing Enablement description includes an assigned Customer Success Manager who maintains a customer roadmap and coordinates reporting and analytics. |
| Threat hunting | The Threat Response Unit conducts proactive threat hunts across customer telemetry. | The MDR overview says providers may proactively hunt for unknown threats. |
eSentire describes Professional as suitable for teams without a SOC or the headcount to build one. The listed packages are for organizations with 10 to 250 users; larger or unusual deployments should contact sales.
ReliaQuest MDR may suit overburdened security teams, organizations with limited security expertise, or those with low cybersecurity maturity. It is intended for organizations seeking outsourced monitoring and incident response.