ReliaQuest MDR
ReliaQuest MDR is an outsourced security operations service covering threat monitoring, detection, investigation and incident response.
What ReliaQuest MDR is
ReliaQuest MDR is an outsourced security operations service covering threat monitoring, detection, investigation and incident response. Its overview describes continuous real-time monitoring around the clock, and says providers may proactively search for unknown threats. The service works with GreyMatter, ReliaQuest’s agentic AI security operations platform, which supports detection, containment, investigation and response across cloud, hybrid and on-premises environments. GreyMatter connects with more than 300 technology partners across SIEM, EDR, network security and cloud tools. It can bring together security operations across connected sources without moving their data. ReliaQuest offers proof-of-value engagements with trial periods and success criteria agreed before the engagement begins. GreyMatter’s core platform is priced per endpoint, with additional capabilities priced by covered scope; pricing is not based on token usage. ReliaQuest says log retention is 72 hours for investigations and 30 to 90 days for hunt campaigns, configured by the customer. Pricing is on request. The company is based in Tampa and was founded in 2007.
Good
- Continuous real-time monitoring and investigation
- Supports detection, containment, investigation and response
- Connects with more than 300 technology partners
- Proof-of-value engagements have agreed success criteria
Watch out
- Pricing is available on request
- Connectivity or availability of every source is not guaranteed
Who it suits
ReliaQuest MDR may suit overburdened security teams, organizations with limited security expertise, or those with low cybersecurity maturity. It is intended for organizations seeking outsourced monitoring and incident response.
Verdict
ReliaQuest MDR combines outsourced security operations with GreyMatter across cloud, hybrid and on-premises environments. Buyers should note that supported source connectivity can change and is not guaranteed for every source.
Plans and prices
From ReliaQuest MDR's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| GreyMatter | Priced on request | Core platform priced per endpoint; additional capabilities priced by scope; no token-based pricing |
The facts
Each one read from ReliaQuest MDR's own pages, with the date it was checked.
What it does
- Data handling
- ReliaQuest says GreyMatter can unify security operations across connected sources without requiring data to be moved.checked 4 Oct 2026
- Data retention
- ReliaQuest says GreyMatter log data is retained for 72 hours for investigations and 30 to 90 days for hunt campaigns, configured by the customer.checked 4 Oct 2026
- Integrations
- GreyMatter integrates with 300+ technology partners and connects to SIEM, EDR, network security, and cloud tools.checked 4 Oct 2026
- Intended users
- The MDR overview identifies overburdened security teams, organizations with limited expertise, and organizations with low cybersecurity maturity among common reasons to use MDR.checked 4 Oct 2026
- Limitations
- ReliaQuest says supported technology sources may change and it cannot guarantee the connectivity or availability of every source.checked 4 Oct 2026
- Monitoring
- The MDR overview describes continuous, real-time 24/7 monitoring, threat detection, and investigation.checked 4 Oct 2026
- Pricing basis
- GreyMatter's core platform is priced per endpoint; additional capabilities are priced by covered scope, and pricing is not based on token usage.checked 4 Oct 2026
- Privacy and compliance
- ReliaQuest states that it maintains HIPAA and PCI-DSS compliance and describes GreyMatter as processing a limited subset of cybersecurity-relevant machine log data.checked 4 Oct 2026
- Security assurance
- ReliaQuest says it maintains annual SOC 2 Type 2 attestation and ISO/IEC 27001 certification, and customers may request the reports and certificate during the agreement term.checked 4 Oct 2026
- Service
- Managed detection and response is described as outsourced security operations including threat monitoring, detection, investigation, and incident response.checked 4 Oct 2026
- Support
- ReliaQuest's Ongoing Enablement description includes an assigned Customer Success Manager who maintains a customer roadmap and coordinates reporting and analytics.checked 4 Oct 2026
- Threat hunting
- The MDR overview says providers may proactively hunt for unknown threats.checked 4 Oct 2026
The company
- Founded
- 2007checked 28 Sep 2026
- Headquarters
- Tampa, Florida, United Stateschecked 28 Sep 2026
Where it runs
- GreyMatter platform
- ReliaQuest describes GreyMatter as an agentic AI security operations platform for detection, containment, investigation, and response across cloud, hybrid, and on-premises technologies.checked 4 Oct 2026
Money
- Trial
- ReliaQuest conducts proof-of-value engagements with defined trial periods and success criteria agreed before the engagement begins.checked 4 Oct 2026
Alternatives to ReliaQuest MDR
- 1
Blumira
Free planAndroidiOSWebAPI8.2Free plan - 2
Microsoft Defender for Business
AndroidiOSAPImacOS7.5 - 3
Acronis Cyber Disaster Recovery Cloud
AndroidiOSWebLinux6.8 - 4
eSentire MDR
AndroidiOSWebAPI6.6From $17 a month - 5
Google Cloud Secret Manager
Free planWeb6.5From $0.02 a month - 6
Huntress Managed Detection and Response
WebAPILinuxmacOS6.5From $7.99 a month