empower
5.9#6 in grievance management softwareWeb
Visit| Fact | empower | FocusOSHR |
|---|---|---|
| Access controls | The product page lists multi-factor authentication, UK data storage, role-based permissions and auditability. | The site describes role-based access with admin and reviewer roles, protected routes, and row-level security. |
| Analytics | Its dashboards and workforce analytics help HR teams track case progress, identify trends and risks, and benchmark employee relations data. | Advanced Analytics includes charts for violation trends, location heatmaps, resolution rates, monthly caseload and time to close. |
| Case management | The platform brings employee relations cases, documentation and decisions together, with audit trails and policy-aligned workflows. | Case management tracks matters from intake through resolution and includes activity logs, SLA monitoring and duplicate detection. |
| Intended users | The product is described as built for HR, employee relations and people teams managing high-volume employee relations activity. | The pricing page presents plans for solo practitioners, growing HR teams, and teams or departments. |
| Purpose | empower® combines cloud-based employee relations case management, guided manager journeys, analytics and optional expert HR advice. | FocusOSHR presents itself as an HR employee-relations platform covering case management, workplace investigations, communications, compliance monitoring and employee engagement. |
| Security | The platform is hosted on Microsoft Azure in the UK, supports MFA and role-based permissions, and stores data in the UK with auditability. | The security page states that data is encrypted with AES-256 at rest and TLS 1.3 in transit, and that database tables use row-level security policies. |
| Support | AdviserPlus describes dedicated customer support, a Customer Success Manager, customised training, and hosted platform maintenance and updates. | Support ranges from community and a self-service knowledge base on Free to email on Starter and priority email/chat on Professional. |
empower® is designed for HR, employee relations, and people teams managing high volumes of employee relations work. The transform option also suits teams that want guided manager self-service with HR oversight.
FocusOSHR suits solo practitioners, growing HR teams, and teams or departments managing employee relations cases and investigations. Enterprise is the tier with SSO/SAML, SCIM, payroll and benefits integrations, and a dedicated success manager.