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empower vs FocusOSHR

FocusOSHR

7.4#1 in grievance management softwareFrom $29 a month
Free planWeb
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What both publish

FactempowerFocusOSHR
Access controlsThe product page lists multi-factor authentication, UK data storage, role-based permissions and auditability.The site describes role-based access with admin and reviewer roles, protected routes, and row-level security.
AnalyticsIts dashboards and workforce analytics help HR teams track case progress, identify trends and risks, and benchmark employee relations data.Advanced Analytics includes charts for violation trends, location heatmaps, resolution rates, monthly caseload and time to close.
Case managementThe platform brings employee relations cases, documentation and decisions together, with audit trails and policy-aligned workflows.Case management tracks matters from intake through resolution and includes activity logs, SLA monitoring and duplicate detection.
Intended usersThe product is described as built for HR, employee relations and people teams managing high-volume employee relations activity.The pricing page presents plans for solo practitioners, growing HR teams, and teams or departments.
Purposeempower® combines cloud-based employee relations case management, guided manager journeys, analytics and optional expert HR advice.FocusOSHR presents itself as an HR employee-relations platform covering case management, workplace investigations, communications, compliance monitoring and employee engagement.
SecurityThe platform is hosted on Microsoft Azure in the UK, supports MFA and role-based permissions, and stores data in the UK with auditability.The security page states that data is encrypted with AES-256 at rest and TLS 1.3 in transit, and that database tables use row-level security policies.
SupportAdviserPlus describes dedicated customer support, a Customer Success Manager, customised training, and hosted platform maintenance and updates.Support ranges from community and a self-service knowledge base on Free to email on Starter and priority email/chat on Professional.

empower plans

  • empower® enablePriced on request
  • empower® transformPriced on request

FocusOSHR plans

  • FreeFree
  • Starter$29 a month
  • Professional$79 a month
  • Enterprise$249 a month

Pick empower if…

empower® is designed for HR, employee relations, and people teams managing high volumes of employee relations work. The transform option also suits teams that want guided manager self-service with HR oversight.

Pick FocusOSHR if…

FocusOSHR suits solo practitioners, growing HR teams, and teams or departments managing employee relations cases and investigations. Enterprise is the tier with SSO/SAML, SCIM, payroll and benefits integrations, and a dedicated success manager.

Charts they share