Emplifi
8.0#4 in social media listening softwareFrom $1,249 a monthAndroidiOSWebAPI
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| Fact | Emplifi | Konnect Insights Social Listening |
|---|---|---|
| AI | Emplifi says its proprietary intelligence layer is trained on over 5 trillion data points and powers more than 50 native AI products. | Konnect AI+ provides per-chart insights, anomaly and crisis detection, period comparisons and multilingual sentiment and classification. |
| Audience | Emplifi says the platform is built for enterprise organizations seeking to consolidate their technology stack and align marketing, ecommerce, and customer service teams. | The product page presents Social Listening for enterprise brands and names brand managers, PR and communications leads, marketing heads and CX heads as users. |
| Free plan | No | No |
| Headquarters | Columbus, Ohio, United States | Mumbai, India |
| Integrations | Emplifi advertises direct API access and integrations with existing technology stacks, while documentation lists commerce, loyalty, visual-marketing, SMS, ESP and other connectors. | Pricing says Professional includes CRM, contact centre and marketing integrations, and the platform also provides an app marketplace and API. |
Emplifi suits enterprise organizations looking to bring social marketing, commerce, and customer service teams onto a connected platform. It may also suit teams that need API access, approval workflows, or social-channel customer care.
The product is presented for enterprise brands, including brand managers, PR and communications leads, marketing heads, and CX heads. It suits teams that need to monitor conversations and route findings into support workflows.