ELO eRecords
6.6#2 in records management softwareAndroidiOSWebAPI
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| Fact | ELO eRecords | Zasio Versatile |
|---|---|---|
| Deployment | ELO eRecords can operate on-premises, in the cloud or in a hybrid arrangement. | Versatile is available as Zasio-hosted SaaS or on-premises on the customer's infrastructure. |
| Founded | 1998 | 1987 |
| Headquarters | Stuttgart, Germany | Boise, Idaho, USA |
| Integrations | ELO documents integrations for Microsoft 365, Teams, SharePoint, OneDrive, Salesforce, SAP, CMIS and DocuSign. | Named connectors include SharePoint, OneDrive, Box, Dropbox, Google Drive, network file systems, FTP, and generic SQL databases. |
| Support | ELO says its business partners support customers from onboarding and help plan and implement digitalization projects. | Technical support is available Monday through Friday, 7 a.m. to 6 p.m. Mountain time, with customer portal access to downloads, documentation, webinars, and messaging. |
ELO eRecords may suit organizations managing case-related documents and email, including public administration and businesses with construction, patient, supplier, or customer files. It may also suit teams needing remote access and workflows organized around departments or cases.
Versatile suits organizations managing both electronic and physical records with retention rules, holds, and disposition workflows. It can fit organizations seeking either hosted SaaS or on-premises deployment.