Elium
7.8#20 in knowledge base softwareAndroidiOSWebAPI
VisitElium vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Elium | Zendesk Guide |
|---|---|---|
| Free plan | No | No |
| Headquarters | Belgium, near Brussels | San Francisco, California, United States |
| Integrations | Elium lists 65 integrations, including Microsoft 365, Google Workspace, MCP, ChatGPT, Claude, SharePoint, OneDrive, Google Drive, Slack, Salesforce, ServiceNow and Zendesk. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
Elium plans
- Team€15 a month
- Corporate$20 a month
- EnterprisePriced on request
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick Elium if…
Elium targets global operations, customer service, IT support, AI and data, and strategy and research teams. It may suit organizations that need governed knowledge sharing and AI answers with citations.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.