Elevio
6.3#19 in customer education softwareFrom $125 a monthWebAPI
VisitElevio vs Gainsight Customer Education
Gainsight Customer Education
7.7#10 in learning management systemsAndroidiOSWebAPI
VisitWhat both publish
| Fact | Elevio | Gainsight Customer Education |
|---|---|---|
| API | The pricing page lists a JavaScript API as an included capability. | Gainsight links Customer Education developers to the Northpass API reference and guides. |
| Audience | Elevio describes its product as helping support, customer success, product and content teams. | Gainsight positions its customer education offering for teams training customers or partners, with its pricing page describing Essentials for starting an academy and Enterprise for teams scaling to thousands of learners. |
| Founded | 2015 | 2009 |
| Headquarters | Melbourne, Australia | San Francisco, California, United States |
| Integrations | The integrations page lists connections including Freshdesk, Help Scout, Intercom, Slack, StatusPage and WordPress. | Native or API connections include Salesforce, Gainsight, Google Analytics, Zoom, Webex, GoTo and Zendesk. |
Elevio plans
- Starter$125 a month
- Regular$189 a month
- Premium$389 a month
- EnterprisePriced on request
Gainsight Customer Education plans
- Essentials—
- Professional—
- Enterprise—
- Skilljar by Gainsight AWS Marketplace$25,000 a year
- Basic$30,000 a year
- EnterprisePriced on request
Pick Elevio if…
It suits support, customer success, product, and content teams that want in-product guidance, searchable hosted content, and help-ticket deflection. Teams needing integrations or customizable knowledge-base presentation may also consider it.
Pick Gainsight Customer Education if…
Gainsight Customer Education suits teams training customers or partners through digital courses. The stated audience includes teams starting an academy and organizations scaling to thousands of learners.