eksis
7.3#6 in social customer service softwareFrom $4 a monthFree planWebAPI
Visiteksis vs ViralDashboard
ViralDashboard
8.0#3 in social media analytics softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | eksis | ViralDashboard |
|---|---|---|
| Analytics | Paid plans provide cross-account performance analytics with CSV and Excel export. | Analytics cover follower, reach, impression, engagement, click and conversion metrics with report exports. |
| Automation | Keyword rules can reply publicly, send a direct message, apply quiet hours and enforce per-person sending limits. | Automation includes keyword message assignment, tagging, auto-archiving, moderation, alerts and campaign sequences. |
| Founded | LinkedIn lists the company founding year as 2026. | 2024 |
| Integrations | The integration catalog lists Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee and DEV Community. | The service advertises Zapier and Make connectors plus native Slack, Microsoft Teams, HubSpot, Salesforce, Canva, Google Drive, Unsplash and Giphy connections. |
| Scheduling | A shared composer and calendar adapts posts to each network's content rules and schedules them across connected accounts. | The product offers a visual drag-and-drop calendar, AI-powered optimal-time scheduling, CSV bulk uploads, content approvals, and recurring evergreen queues. |
| Security | The privacy policy says social account tokens are encrypted with AES-256-GCM, passwords are stored as hashes, and traffic uses HTTPS. | The security page says production runs on AWS with Frankfurt primary hosting, US East failover, private subnets, multi-AZ deployment and Cloudflare DDoS protection. |
| Security controls | Social tokens are encrypted with AES-256-GCM, passwords are hashed, traffic uses HTTPS and workspace permissions are role based. | It states TLS 1.3 in transit, AES-256 at rest, KMS key rotation, staff MFA, granular RBAC, annual penetration tests and weekly vulnerability scans. |
| Support | Support is provided by email in English or Bahasa Indonesia, with a stated response target of two business days and no phone line or chatbot. | Pricing lists email support for Creator, priority support for Pro and Business, a dedicated account manager for Agency, phone and Slack for White-Label, and 24/7 dedicated support for Enterprise. |
| Unified inbox | Comments and direct messages from connected accounts are collected in one stream with saved replies and reply suggestions. | A unified inbox combines comments, direct messages and mentions and supports AI-generated replies. |
eksis plans
- FreeFree
- Starter$4 a month
- Premium$15 a month
- X credits$25, paid once
- Agency$39 a month
ViralDashboard plans
- FreeFree
- StarterPriced on request
- GrowthPriced on request
- Agency$149 a month
- White-Label$299 a month
- EnterprisePriced on request
Pick eksis if…
eksis suits creators, small businesses, and agencies coordinating publishing and conversations across social accounts. Teams needing analytics or internal approvals should note those start with Starter.
Pick ViralDashboard if…
You want what its maker publishes above — check its page for the details.