
eksis
7.3#6 in social customer service softwareFrom $4 a monthFree planWebAPI
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| Fact | eksis | Mixdesk |
|---|---|---|
| Automation | Keyword rules can reply publicly, send a direct message, apply quiet hours and enforce per-person sending limits. | A visual workflow builder supports triggers, conditions and actions without requiring code. |
| Company size | LinkedIn lists eksis as having 2–10 employees. | LinkedIn lists a company size of 501–1,000 employees. |
| Founded | LinkedIn lists the company founding year as 2026. | Mixdesk's journey began with Meiqia in 2014, helping businesses talk to customers online; Mixdesk launched in 2024 as a global brand. |
| Headquarters | LinkedIn lists the headquarters in Bogor, West Java, Indonesia. | LinkedIn lists Mixdesk headquarters in Hong Kong, Hong Kong. |
| Integrations | The integration catalog lists Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee and DEV Community. | Mixdesk supports integrations through APIs, webhooks, SDKs and other system connections; listed third-party AI agent connections include Coze and Dify. |
| SDKs | The developer materials describe REST and MCP interfaces but do not list official language SDK packages. | Help documentation includes Android and iOS SDKs, with APIs for identity binding, messages, history and conversation operations. |
| Security | The privacy policy says social account tokens are encrypted with AES-256-GCM, passwords are stored as hashes, and traffic uses HTTPS. | The privacy policy says the company uses encryption, anonymization, access controls and security audits to protect user information. |
| Self-hosting | The published product and developer pages describe a hosted eksis.io service and provide no self-hosted deployment package. | The homepage advertises private deployment options for enterprise customers, without publicly describing a self-service self-hosting procedure. |
eksis suits creators, small businesses, and agencies coordinating publishing and conversations across social accounts. Teams needing analytics or internal approvals should note those start with Starter.
Mixdesk suits sales, support, and ecommerce teams serving customers across multiple messaging channels and languages. Its shared workspace and routing tools may also help teams coordinating human agents with AI responses.