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eClinicalWorks Revenue Cycle Management vs PatientNow

What both publish

FacteClinicalWorks Revenue Cycle ManagementPatientNow
Founded19992004
HeadquartersWestborough, Massachusetts, USAEnglewood, Colorado, United States
IntegrationsFinancial integrations include Waystar and Trizetto clearinghouses, Optum RPA, TSI and IC System collections, and healow Payment Services.The integrations page lists vendors including CareCredit, DoseSpot, QuickBooks, Swell, Tippy, and WooCommerce.
SecurityThe maker says cloud data is encrypted at rest and in transit, databases are replicated to failover sites, and it has HITRUST, ISO 27001, PCI DSS, DEA EPCS, CSA STAR, and TXRAMP certifications and completed a third-party HIPAA compliance audit.PatientNow says it is HIPAA compliant and that records are encrypted in transit and at rest, with role-based access and audit trails.
SupportThe listed RCM as a Service plan includes 24x7 support, maintenance, private cloud hosting, disaster recovery, and billing implementation services.Every practice gets access to a U.S.-based support team, onboarding, training resources, and a knowledge base.
What it doeseClinicalWorks offers self-service RCM technology, an RCM service model, and central billing technology for practices and billing organizations.PatientNow is all-in-one aesthetic practice management software combining EMR, scheduling, payments, marketing, photo documentation, and AI automation.

eClinicalWorks Revenue Cycle Management plans

  • RCM as a ServicePriced on request

PatientNow plans

  • AmplifyPriced on request
  • Catalyst AIPriced on request
  • StandardPriced on request

Pick eClinicalWorks Revenue Cycle Management if…

This service suits ambulatory practices, urgent care facilities, health centers, hospitals, and billing organizations. It also fits groups coordinating financial work across multiple practices.

Pick PatientNow if…

PatientNow is aimed at aesthetic and wellness practices, including med spas, plastic surgery, dermatology, weight loss, IV therapy, and wellness clinics. It may suit practices that want clinical records, scheduling, payments, marketing, and patient communications in one system.

Charts they share