Eckoh Secure Call Recording
6.0#9 in call recording softwareWebSelf-hosted
VisitEckoh Secure Call Recording vs Imagicle Call Recording
Imagicle Call Recording
7.1#3 in call recording softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Eckoh Secure Call Recording | Imagicle Call Recording |
|---|---|---|
| Headquarters | LinkedIn lists Hemel Hempstead, Hertfordshire as headquarters and also shows an Omaha, Nebraska location. | Italy |
| Purpose | Captures and analyzes customer conversations while automatically redacting sensitive data. | Imagicle Call Recording automatically or manually records business calls and lets authorized users search, play, download, tag, or delete recordings through a web portal or Webex/Teams gadget. |
| Rating on Capterra | 4.0 out of 5 from 2 reviews | 4.5 out of 5 from 10 reviews |
| Security | Eckoh says every solution runs on infrastructure that meets PCI DSS Level 1 and SOC 2 standards. | The product describes role-based permissions, encryption, retention policies, legal hold, audit trails, PII redaction, and tamper detection; recordings can use AES-256 encryption. |
Eckoh Secure Call Recording plans
- Custom quotePriced on request
- Secure Call RecordingPriced on request
Imagicle Call Recording plans
- Cloud—
- Custom quotePriced on request
- Hosted, On-Prem software subscription—
Pick Eckoh Secure Call Recording if…
Eckoh positions Secure Call Recording for global contact centers, enterprises, and service providers that need to capture and analyze calls while redacting sensitive information. Its stated cost caveat makes smaller contact centers worth considering carefully.
Pick Imagicle Call Recording if…
Imagicle Call Recording suits organizations that need to capture and review business calls across supported calling systems. Its deployment choices and supervisor assessment tools may suit teams with varied infrastructure or interaction-evaluation needs.