Echo Knowledge Base
7.1#68 in knowledge base softwareFrom $89 a yearFree planWeb
VisitEcho Knowledge Base vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Echo Knowledge Base | Zendesk Guide |
|---|---|---|
| Content analytics | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | British Columbia, Canada | San Francisco, California, United States |
| Integrations | The plugin lists compatibility with Elementor, Beaver Builder, Divi, Visual Composer, WPML, and Polylang. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Publishing audience | both | both |
Echo Knowledge Base plans
- Knowledge BaseFree
- Basic Add-ons$46 a year
- Professional$89 a year
- Access Control$170 a year
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick Echo Knowledge Base if…
You want what its maker publishes above — check its page for the details.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.