eCase
5.4#17 in complaint management softwareWebAPI
Visit| Fact | eCase | Intelex Inspection Management |
|---|---|---|
| Headquarters | London, United Kingdom | Toronto, Ontario, Canada |
| Integrations | eCase Sync integrates with Microsoft Office and Google Docs to upload saved documents and manage version control. | The platform has a REST API, and Intelex describes API connections with other systems as a way to share data and automate processes. |
| Purpose | eCase manages complaints and other correspondence cases for UK public sector organisations, including FOI, SAR, parliamentary questions, and ministerial correspondence. | Inspection Management helps organizations schedule, perform, and act on safety, quality, and environmental inspection findings in one platform. |
| Reporting | Live dashboards and reports show case progress and help identify patterns and bottlenecks. | The product provides a data visualization dashboard and allows inspection data exports for reporting. |
eCase suits UK public sector teams managing complaints, FOI and SAR requests, and related correspondence. It is designed for organisations needing routed workflows, audit trails, reporting, and controlled access.
You want what its maker publishes above — check its page for the details.