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EAP Expert vs Spectrum.Life EAP+

What both publish

FactEAP ExpertSpectrum.Life EAP+
HeadquartersMississauga, Ontario, CanadaDublin, Ireland
IntegrationsThe integrations page lists Twilio, Cronofy, Telus Health, E-Fax, Adobe Sign, and DocuSign.The Spectrum.Life FAQ says the platform synchronizes wearable data with Fitbit, iHealth, and Google Fit.
PrivacyThe privacy policy says EAP Expert does not sell or trade collected personal information and may provide access to it to authorized contractors and third-party agents.The EAP page says interactions are anonymous to the employer and that utilisation and outcome data are reported in aggregate at workforce level.
SupportCustomers are asked to submit software issues as service desk tickets, with a phone number provided for high-priority needs when the portal is inaccessible.For issues using Spectrum.Life applications or websites, the FAQ directs users to [email protected].

EAP Expert plans

  • EAPx CloudPriced on request

Spectrum.Life EAP+ plans

  • Mental Health Essentials£3 a year
  • Mental Health Advanced£8 a year
  • Health 360£12 a year

Pick EAP Expert if…

EAPx Cloud suits businesses running Employee Assistance Programs, including programs for health care systems and post-secondary institutions. ProviderFiles may be relevant to organizations supporting an EAP provider network.

Pick Spectrum.Life EAP+ if…

Spectrum.Life EAP+ suits employees whose companies have signed up and employers seeking counselling, practical support, and critical incident services. Its counselling options may suit people who need appointments across different languages or formats.

Charts they share