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DWService vs Zoho Assist

DWService logo

DWService

9.2#1 in remote desktop softwareFrom $40 a year
Free planAndroidiOSWebAPI
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Zoho Assist logo

Zoho Assist

8.9#3 in remote desktop softwareFrom $10 a month
Free planAndroidiOSWebLinux
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What both publish

FactDWServiceZoho Assist
Access modebothboth
File transferYesFile transfer is included in Remote Support Standard and Unattended Access Standard.
Free planYesYes
Mobile appsYesZoho Assist offers a mobile app with separate Technician App and Customer App options.

DWService plans

  • FreeFree
  • Entry$4 a month
  • Lite$6 a month
  • Basic$12 a month
  • Advanced$30 a month
  • Professional$60 a month

Zoho Assist plans

  • FreeFree
  • Remote Support - Standard$10 a month
  • Remote Support - Professional—
  • Remote Support - Enterprise—
  • Unattended Access - Standard—
  • Unattended Access - Professional—

Pick DWService if…

DWService suits people who need browser-based remote access across desktop and mobile platforms, with file transfers and system tools. Its free plan may fit users whose needs stay within the 6 Mbps maximum bandwidth limit.

Pick Zoho Assist if…

Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.

Charts they share