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Duck Creek Claims vs Ventiv Claims

What both publish

FactDuck Creek ClaimsVentiv Claims
Case intake formsYesYes
Deploymentcloudhybrid
IntegrationsThe claims product sheet describes open REST APIs, prebuilt vendor integrations, and valuation services for straight-through processing.Riskonnect lists APIs for importing and exporting data, out-of-the-box partner integrations, and connections to ISO and Official Disability Guidelines.
PurposeDuck Creek Claims is P&C insurance claims management software designed to accelerate resolution, improve accuracy, and strengthen operational control.Riskonnect says its claims management software streamlines claims from intake to final settlement and brings claim details together in one place.
SecurityDuck Creek OnDemand has an ISO 27001-certified information security management system and undergoes annual independent SOC 1 Type II and SOC 2 Type II examinations.Riskonnect lists encryption, audit logging, firewalls, AES 256 encryption at rest, and SOC 2 Type 2 certification for its platform.
SupportThe Duck Creek Support Portal offers case logging, service requests, product documentation, a user community, and Duck Creek University courses; individual logins are required for systems.Riskonnect directs customers to submit support cases through the platform Communities tab or contact their customer success representative by phone or email.
Workflow automationYesYes

Duck Creek Claims plans

  • Duck Creek ClaimsPriced on request

Ventiv Claims plans

  • Claims ManagementPriced on request

Pick Duck Creek Claims if…

Duck Creek Claims is aimed at P&C insurers, particularly claims and operations leaders managing work across the claims lifecycle. It may suit organizations seeking configurable automation, claim handling functions, and integrations with vendors or partner solutions.

Pick Ventiv Claims if…

You want what its maker publishes above — check its page for the details.

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