Duck Creek Claims
5.7#2 in p&c insurance softwareWebAPI
VisitDuck Creek Claims vs Insurity ClaimsXPress
Insurity ClaimsXPress
5.6#5 in claims processing softwareWeb
VisitWhat both publish
| Fact | Duck Creek Claims | Insurity ClaimsXPress |
|---|---|---|
| Automation | Configurable business rules, straight-through processing, and automated decisioning can automatically triage, adjudicate, and pay low-complexity claims. | Advanced business rules can automate claims staff tasks and support productivity. |
| Case intake forms | Yes | Yes |
| Deployment | cloud | cloud |
| Headquarters | Boston, Massachusetts, United States | Hartford, Connecticut, United States |
| Integrations | The claims product sheet describes open REST APIs, prebuilt vendor integrations, and valuation services for straight-through processing. | Insurity says ClaimsXPress connects with vendors and third-party systems through over a dozen pre-built connectors and integrates with Sure Claims Payments. |
| Purpose | Duck Creek Claims is P&C insurance claims management software designed to accelerate resolution, improve accuracy, and strengthen operational control. | ClaimsXPress is a cloud-based claims administration system for insurers. |
| Support | The Duck Creek Support Portal offers case logging, service requests, product documentation, a user community, and Duck Creek University courses; individual logins are required for systems. | Insurity’s ClaimsXPress product overview lists its customer contact number as +1 866 476 2606. |
| Workflow automation | Yes | Yes |
Duck Creek Claims plans
- Duck Creek ClaimsPriced on request
Insurity ClaimsXPress plans
- Insurity ClaimsXPressPriced on request
Pick Duck Creek Claims if…
Duck Creek Claims is aimed at P&C insurers, particularly claims and operations leaders managing work across the claims lifecycle. It may suit organizations seeking configurable automation, claim handling functions, and integrations with vendors or partner solutions.
Pick Insurity ClaimsXPress if…
You want what its maker publishes above — check its page for the details.