Duck Creek Claims
5.7#2 in p&c insurance softwareWebAPI
VisitDuck Creek Claims vs Guidewire ClaimCenter
Guidewire ClaimCenter
5.6#4 in claims processing softwareWebAPI
VisitWhat both publish
| Fact | Duck Creek Claims | Guidewire ClaimCenter |
|---|---|---|
| Audience | Duck Creek describes its claims product as built for P&C insurers and identifies claims and operations leaders among the roles it serves. | Guidewire describes ClaimCenter as claims management software for P&C insurers and says 270+ customers in more than 30 countries use it. |
| Automation | Configurable business rules, straight-through processing, and automated decisioning can automatically triage, adjudicate, and pay low-complexity claims. | Guidewire says ClaimCenter automates tasks and workflows to streamline claims management and speed resolution. |
| Case intake forms | Yes | Yes |
| Deployment | cloud | Guidewire Cloud is a cloud delivery model for core systems, described as scalable, secure, and rapidly updateable. |
| Headquarters | Boston, Massachusetts, United States | San Mateo, California, USA |
| Integrations | The claims product sheet describes open REST APIs, prebuilt vendor integrations, and valuation services for straight-through processing. | Guidewire Cloud APIs connect applications with InsuranceSuite, and its REST API Client can make outbound HTTP calls to internal or third-party REST services. |
| Purpose | Duck Creek Claims is P&C insurance claims management software designed to accelerate resolution, improve accuracy, and strengthen operational control. | ClaimCenter is claims management software for P&C insurers that supports the claims lifecycle from intake through closure. |
| Security | Duck Creek OnDemand has an ISO 27001-certified information security management system and undergoes annual independent SOC 1 Type II and SOC 2 Type II examinations. | Guidewire says Guidewire Cloud is designed with security and data privacy protections and supports customers’ compliance and regulatory requirements. |
| Support | The Duck Creek Support Portal offers case logging, service requests, product documentation, a user community, and Duck Creek University courses; individual logins are required for systems. | Guidewire describes dedicated support, education programs, and specialized training for business users and technical specialists. |
| Workflow automation | Yes | Yes |
Duck Creek Claims plans
- Duck Creek ClaimsPriced on request
Guidewire ClaimCenter plans
- ClaimCenterPriced on request
Pick Duck Creek Claims if…
Duck Creek Claims is aimed at P&C insurers, particularly claims and operations leaders managing work across the claims lifecycle. It may suit organizations seeking configurable automation, claim handling functions, and integrations with vendors or partner solutions.
Pick Guidewire ClaimCenter if…
You want what its maker publishes above — check its page for the details.