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Dubber vs Touch Call Recording

Dubber

7.7#1 in call recording softwareFrom $14.95 a month
AndroidiOSWebAPI
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What both publish

FactDubberTouch Call Recording
ComplianceDubber lists PCI, HIPAA and GDPR among the compliance frameworks supported by its Teams solution.The maker cites support for compliance requirements including MiFID II, Dodd-Frank, GDPR, DORA, SEC, FINRA and MAS.
HeadquartersMelbourne, AustraliaOslo, Norway
IntegrationsListed integrations include Power BI, Microsoft Azure, Microsoft Operator Connect, Graph API, Direct Routing, Salesforce and IBM Cognos.The company names Microsoft Teams, Bloomberg, Refinitiv Messenger, Cisco, Mitel, Avaya, Unify and Alcatel-Lucent among supported integrations or technologies.
ProductDubber captures and consolidates compliant voice recordings from telecommunication networks and collaboration services in a secure cloud platform.Touch is a managed service for recording, storing and accessing fixed and mobile voice calls and digital communications.
SecurityDubber states that recordings are encrypted at rest with AES-256 and offers data-sovereignty options.The maker describes encrypted storage and transmission, authorised-user access, audit trails, role-based controls and regular third-party penetration tests.
SupportThe Microsoft Teams offering advertises global 24×7 support and onboarding help.Touch describes the offering as a fully managed service that includes onboarding, training, updates and expert support.

Dubber plans

  • Dubber You$14.95 a month
  • Dubber Teams$19.95 a month
  • Dubber Premier$49.95 a month
  • Microsoft Teams subscriptionPriced on request

Touch Call Recording plans

  • Custom Touch Call Recording ServicePriced on request

Pick Dubber if…

Dubber is aimed at communication service providers, governments, and enterprises that need to capture, review, or analyze communications. The web portal remains the access route for recordings after the mobile apps stopped functioning.

Pick Touch Call Recording if…

Touch Call Recording is aimed at regulated firms and enterprises, including financial services, contact centers, and telecom operators. It may suit organizations that need call recording with configurable retention and managed support.

Charts they share