Droplet
6.0#25 in loyalty program softwareAndroidiOSWebAPI
VisitDroplet vs LoyaltyLion
LoyaltyLion
8.1#1 in loyalty program softwareFrom $199 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Droplet | LoyaltyLion |
|---|---|---|
| Analytics | The back office includes guest cohorts, visit frequency, basket shifts, and churn signals. | Native analytics provide retention, ROI, referral and lifetime-value metrics for program optimization. |
| Headquarters | Tbilisi, Georgia | London, United Kingdom |
| Integrations | The site describes POS integrations, an open API, and webhooks; exact POS compatibility is confirmed during discovery. | LoyaltyLion says it connects with more than 100 partner technologies, including Shopify POS, Klaviyo, HubSpot, Zendesk, Omnisend, Recharge, Attentive and Judge.me. |
| Product | Droplet is a loyalty platform for restaurants, cafés, bars, and hotels. | LoyaltyLion provides ecommerce brands with customizable loyalty programs designed to encourage repeat purchases and build customer relationships. |
| Rewards | Its rules engine supports points, stamps, tiers, streaks, visit windows, spend thresholds, and item-level rules evaluated against live POS events. | Customers can earn points for activities such as purchases, referrals, reviews, account creation, birthdays, and social follows. |
| Support | The site describes monthly reviews and provides [email protected] as a contact address. | The pricing page lists dedicated onboarding support and fast live chat and email support, and says all plan levels can access the Support team. |
Droplet plans
No prices published.
LoyaltyLion plans
- FreeFree
- Classic$199 a month
- AdvancedPriced on request
- PlusPriced on request
Pick Droplet if…
Droplet suits restaurants, cafés, bars, and hotels seeking guest loyalty tools, especially groups that need to manage multiple locations or brands. It may fit venues interested in app-free enrollment and wallet passes.
Pick LoyaltyLion if…
LoyaltyLion suits Shopify merchants looking to reward customer actions with points, perks, or VIP tiers. Its API and integrations may suit brands that want to customize loyalty experiences or connect them with other platforms.