Drag
7.8#6 in ai email assistantsFrom $12 a monthAndroidiOSWebAPI
VisitDrag vs Requester
What both publish
| Fact | Drag | Requester |
|---|---|---|
| Automation | Automation rules support routing, tagging, autoresponders and SLA-related workflows. | Visual workflows support routing, branching, delays, service-level targets, and webhook steps. |
| Integrations | Drag connects natively with Google Workspace services and WhatsApp, supports 5,000+ apps through Zapier, and offers a REST API and MCP server. | Listed integrations include Slack, Microsoft Teams, Discord, Google Chat, Telegram, incoming webhooks, workspace event webhooks, Zapier, Make, and n8n. |
| Security | Drag states that it is SOC 2 and CASA certified. | Requester says workspace data tables use row-level security and public-link tokens are hashed, with expiry and revocation controls. |
| Security architecture | Drag says shared inbox emails are not duplicated across individual inboxes and that access can be revoked when a teammate leaves. | Requester says workspace tables use row-level security and public-link tokens are hashed, revocable, rate-limited, and optionally expiring. |
| Support | Plans include a help center and live chat; Plus adds onboarding and setup help, while Pro adds priority support. | The Free plan includes community support, Pro includes email support, and Business includes priority support. |
Drag plans
- Starter$12 a month
- Plus$18 a month
- Pro$24 a month
Requester plans
- FreeFree
- Pro$12 a month
- Business$25 a month
Pick Drag if…
Drag suits support, sales, operations, IT, or HR teams of up to 200 people working in Gmail and Google Workspace. It may fit teams that want shared email workflows alongside other customer channels.
Pick Requester if…
Requester suits finance, IT, operations, and people teams collecting and approving internal requests such as purchases, access, leave, expenses, or vendor onboarding. It also supports external intake and outside approvers.