Doxee Platform
6.6#2 in customer communications management softwareAndroidiOSWebAPI
VisitDoxee Platform vs SmartCOMM
What both publish
| Fact | Doxee Platform | SmartCOMM |
|---|---|---|
| Compliance | Doxee describes the platform as EU-hosted and EU-sovereign, with GDPR, eIDAS, PDF/UA, WCAG and ISO embedded. | The maker lists PCI DSS, SOC 1 and SOC 2, HIPAA, ISO/IEC 27001:2022, and other security and compliance programs. |
| Deployment | Deployment options include SaaS, private cloud, on-premises and hybrid; the maker also describes optional fully managed services. | The maker describes cloud-native SaaS and also lists a Smart Communications Appliance supported on VMware ESX, Hyper-V, Citrix Xen, KVM, AWS, Azure, and Docker. |
| Founded | Paolo Cavicchioli and Sergio Muratori Casali founded Ebilling S.p.A. in 2001 in Modena, Italy; it became Doxee S.p.A. in 2012. | 2004 |
| Integrations | The platform integrates with Salesforce, SAP and Microsoft Dynamics 365 through vendor-certified marketplace apps, pre-built connectors and APIs. | The maker's marketplace lists SmartCOMM solutions for nCino, Appian, Guidewire PolicyCenter, Hyland Nuxeo, Duck Creek Claims and Policy, and ICE Mortgage Technology MSP. |
| Intended customers | Doxee says the platform is built for banking, insurance, utilities, telecommunications and public administration. | The maker says SmartCOMM is typically used by organizations in regulated environments or with sophisticated, high-volume, or multichannel communications, including insurance, financial services, healthcare, utilities, and government. |
| Purpose | Doxee Platform unifies customer communication management, customer experience management, interactive experience management and digital trust services. | SmartCOMM is customer communications management software for creating and managing personalized, interactive, multichannel communications. |
| Security | Doxee states that its information security management system is certified to ISO/IEC 27001 and that Doxee S.p.A. also holds ISO/IEC 27017 and 27018 certifications. | The maker says it uses TLS with up to AES-256 encryption in transit, FIPS 140-2-compliant encryption at rest, and backups encrypted up to AES-256. |
Doxee Platform plans
- Doxee PlatformPriced on request
SmartCOMM plans
- SmartCOMMPriced on request
Pick Doxee Platform if…
It suits enterprises in banking, insurance, utilities, telecommunications and public administration that need communication, customer experience and digital trust capabilities. Organizations can choose among SaaS, private cloud, on-premise and hybrid deployment.
Pick SmartCOMM if…
SmartCOMM may suit organizations in regulated industries or with high-volume, multichannel communication needs. Listed sectors include insurance, financial services, healthcare, utilities, and government.