DonorDock
7.7#4 in donor management softwareFrom $40 a monthAndroidiOSWebAPI
VisitDonorDock vs Keela
What both publish
| Fact | DonorDock | Keela |
|---|---|---|
| Company history | DonorDock says co-founders Matt Bitzegaio and Andrew Lutgen created the company in 2017. | Keela’s About page says it launched in 2015 as a donor management platform purpose-built for nonprofits. |
| Founded | LinkedIn lists DonorDock as founded in 2017, and the company says Matt Bitzegaio and Andrew Lutgen created it that year. | LinkedIn lists 2013 as the founding year, while Keela’s story says the product launched in 2015. |
| Fundraising | Its giving features include customizable donation pages, recurring gifts, event giving, fund designation, ACH, and Apple Pay and Google Pay. | Its fundraising features include custom donation forms, smart donor asks, campaign tracking, recurring giving prompts, and automatic gift acknowledgements. |
| Integrations | The integration directory lists more than 100 tools and includes Stripe, PayPal, QuickBooks Online, Eventbrite, GoFundMe Pro, OneCause, Zapier, Mailchimp, Google tools, and many others. | Listed integrations include Aplos, Raisely, Stripe, PayPal, QuickBooks Online, Eventbrite, Mailchimp, SendGrid, Xero, Zapier, BitPay, DonorSearch, Google Calendar, Gmail, Google Analytics and Google Tag Manager. |
| Praise: usability and support | Reviewers repeatedly describe DonorDock as intuitive and easy to use, while praising responsive customer support and straightforward onboarding. | Independent reviewers repeatedly describe the interface as easy to learn and customer support as responsive and helpful. |
| Product | DonorDock is an all-in-one donor management platform for nonprofits that combines donor records, online giving, outreach, automations, and reporting. | Keela is a donor management platform for nonprofits that combines contact management, AI-powered donor insights, and native email marketing. |
| Rating on Capterra | 4.8 out of 5 from 33 reviews | 4.3 out of 5 from 314 reviews. |
| Rating on G2 | 4.8 out of 5 from 153 reviews | 4.6 out of 5 from 103 reviews. |
| Rating on GetApp | 4.8 out of 5 from 33 reviews | 4.3 out of 5 from 314 reviews. |
| Reporting | DonorDock provides more than 30 prebuilt reports, real-time dashboards, unlimited custom reports, exports, and bulk actions from reports. | Dashboards include campaign reports, cohort analysis and LYBUNT/SYBUNT donor views. |
| Security | DonorDock states that it has SOC 2 Type II and PCI DSS compliant infrastructure, TLS 1.2+ encryption, Stripe tokenization, isolated databases, and encrypted data at rest. | Keela says HTTPS encrypts data sent to its servers and that data is backed up multiple times a day. |
DonorDock plans
- ONE$500 a month
- Additional 1,000 text credits$19, paid once
- Additional user$40 a month
- Additional 10,000 emails$45, paid once
- Premium onboarding$3,800, paid once
Keela plans
- 1001-2500 contacts — annual$243 a month
- 2501-5000 contacts — annual$316 a month
- 5001-7500 contacts — annual$379 a month
- 7501-10000+ contacts — annual$438 a month
- 1001-2500 contacts — monthly$259 a month
- 2501-5000 contacts — monthly$357 a month
Pick DonorDock if…
DonorDock suits small and midsized nonprofits that want donor records, fundraising, outreach, and reporting in one platform. It may be relevant to teams with limited resources and staff covering multiple roles.
Pick Keela if…
Keela suits nonprofits and charities that want donor management, fundraising, email outreach, and reporting in one web platform. Its contact-count pricing is relevant for organizations assessing their donor database size.