
DoneDone
7.0#15 in issue tracking softwareFrom $45 a monthAndroidiOSWebAPI
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| Fact | DoneDone | Jira |
|---|---|---|
| Founded | 2008 | 2002 |
| Free plan | No | Yes |
| Integrations | DoneDone’s integrations help pages list Slack, Glip/RingCentral, TestLodge, GitHub, Harvest, Zapier, and WebEx integrations. | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. |
| Mobile | The Starter plan includes iOS and Android mobile apps with mobile and email notifications. | The Jira mobile app is available on iOS and Android for updates, comments, boards, backlogs, approvals, forms, and project status. |
| Security | DoneDone says it uses Amazon Web Services and lists measures including encrypted data transmission, restricted staff access, activity logging, protected backups, and restore tests. | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. |
| Support | The company says its lean team handles customer support directly and lists [email protected] for contact. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
DoneDone suits small operations, internal IT, internal marketing, and customer-support teams that need shared mailboxes alongside task workflows. Mobile users can access the Starter plan through its iOS and Android apps.
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling