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Dokly vs Zendesk Guide

Dokly

7.1#67 in knowledge base softwareFrom $99 a month
Free planWeb
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What both publish

FactDoklyZendesk Guide
Content analyticsYesYes
Custom domainYesYes
Free planYesNo
Paid from9955
Publishing audiencebothboth

Dokly plans

  • Team$99 a month
  • Business$199 a month
  • FreeFree
  • EnterprisePriced on request

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Pick Dokly if…

You want what its maker publishes above — check its page for the details.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Charts they share