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Documize vs Zendesk Guide

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Documize

6.9#83 in knowledge base softwareFrom $900 a year
WebAPILinuxmacOS
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What both publish

FactDocumizeZendesk Guide
Content analyticsYesYes
Free planYesNo
HeadquartersToronto, Ontario, CanadaSan Francisco, California, United States
IntegrationsPlans include authentication integrations for LDAP, AD, Keycloak, and CAS.Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.
Publishing audiencebothboth

Documize plans

  • Essential$900 a year
  • Enterprise$1,800 a year

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Pick Documize if…

You want what its maker publishes above — check its page for the details.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Charts they share