
Document360
5.9#9 in document version control softwareWebAPIExtension
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| Fact | Document360 | Qontiv |
|---|---|---|
| API | The platform offers a REST API to read and write knowledge base content. | The REST API, webhooks, and SDKs are available on every tier; Qontiv states Core includes 100,000 API calls/month, Professional 1,000,000, and Enterprise unlimited. |
| Compliance | The Trust Center lists SOC 2 Type II and ISO 27001:2022 among its attestations and certifications. | The maker says Qontiv is designed for compatibility with listed manufacturing standards but is not itself certified to them; IATF 16949 and ISO 13485 plus FDA QMSR packages are available today, while AS9100 and 21 CFR Part 11 are available on request. |
| Integrations | Listed integrations include Zendesk, Freshdesk, Intercom, Slack, Microsoft Teams, Crowdin, Zapier, Salesforce, GitHub, and Google Analytics. | Shipped connectors include Oracle EBS and Oracle Fusion with import and write-back, NetSuite SuiteTalk and SAP S/4HANA Cloud with import only, and MaintainX with bidirectional sync. |
| Product | Document360 provides software for creating and managing knowledge bases and documentation for customers and employees. | Qontiv describes itself as a cloud manufacturing execution system for regulated discrete manufacturers, combining production execution and quality engineering. |
| Security | The Trust Center describes AES-256 encryption at rest, TLS encryption in transit, SSO support, role-based permissions, and activity and audit logging. | The Trust Center states that data is encrypted in transit with TLS 1.3 and at rest with AES-256, and tenant row-level security is enforced at the PostgreSQL layer. |
It suits teams publishing customer-facing or internal documentation through public or private knowledge bases. Content teams needing analytics, integrations, API access, or SSO may find the listed capabilities relevant.
Qontiv is aimed at discrete manufacturers, including those in automotive, aerospace, medical-device, and battery or energy-storage industries. Its current scope does not include native batch-record management or continuous-process recording.