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Docmost vs Zendesk Guide

Docmost

7.8#19 in knowledge base softwareFrom $72 a year
Free planWebAPISelf-hosted
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What both publish

FactDocmostZendesk Guide
Free planYesNo
IntegrationsThe homepage lists Figma, Airtable, Google Drive, Google Sheets, Miro, Loom, Typeform, Mermaid, Draw.io, and Excalidraw integrations or embeds.Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.
Publishing audiencebothboth

Docmost plans

  • CommunityFree
  • Business$72 a year
  • EnterprisePriced on request

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Pick Docmost if…

Docmost suits teams building shared documentation that want real-time editing, structured Bases, or diagrams. It can also suit organizations that need self-hosting or AI features using local models.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Charts they share