Docmost
7.8#19 in knowledge base softwareFrom $72 a yearFree planWebAPISelf-hosted
VisitDocmost vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Docmost | ProProfs Knowledge Base |
|---|---|---|
| API | Docmost provides a REST API for creating, reading, updating, and deleting pages, spaces, and other resources, and labels it an enterprise feature. | The product provides API integration for extracting the entire list of knowledge-base articles and for creating pages, updating topics, creating folders and importing documents to FAQs. |
| Compliance | The homepage says on-premises deployment can support ITAR, GDPR data sovereignty, and FedRAMP requirements, including air-gapped networks. | The pricing page states GDPR and SSL compliance, while ProProfs' compliance page states commitments to GDPR, CPRA and applicable privacy laws. |
| Free plan | Yes | Yes |
| Integrations | The homepage lists Figma, Airtable, Google Drive, Google Sheets, Miro, Loom, Typeform, Mermaid, Draw.io, and Excalidraw integrations or embeds. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Publishing audience | both | both |
| SSO support | Yes | Yes |
| Support | Business includes email support, while Enterprise includes priority support. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
| Version history | Yes | Yes |
Docmost plans
- CommunityFree
- Business$72 a year
- EnterprisePriced on request
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick Docmost if…
Docmost suits teams building shared documentation that want real-time editing, structured Bases, or diagrams. It can also suit organizations that need self-hosting or AI features using local models.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.