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DockHero vs DockSync

DockHero logo

DockHero

6.2#9 in dock scheduling softwareFrom $24.99 a month
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DockSync logo

DockSync

6.8#2 in dock scheduling softwareFrom £756 a year
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What both publish

FactDockHeroDockSync
IntegrationsDispatchHero can organize appointments associated with Opendock, GoRamp, C3, email, and phone, but does not book into those external systems.The maker lists API access on Starter and Growth, and API plus webhook access and SSO/SAML integration on Enterprise.
Intended usersDockHero describes its intended operations as warehouses and dock-based businesses including food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale.DockSync says it is intended for single-site and multi-site dock teams managing deliveries and collections, and says it does not replace a WMS.
SecurityThe pricing page lists an audit trail, multi-factor authentication, and role-based access on all plans.The maker says its Bubble infrastructure provides AES-256 encryption at rest, TLS 1.2 or higher in transit, SOC 2 Type II compliance and AWS hosting in EU/UK regions.
SupportDockHero says customers can email its team directly, usually receiving a response the same day.Starter includes email support, Growth includes priority email and chat support, and Enterprise includes a dedicated customer success manager.

DockHero plans

  • DispatchHero$24.99 a month
  • Starter$249 a month
  • Founding Member$299 a month
  • Standard$499 a month

DockSync plans

  • Starter£79 a month
  • Growth£179 a month
  • Starter£756 a year
  • Growth£1,716 a year
  • EnterprisePriced on request

Pick DockHero if…

DockHero suits warehouses and other dock-based operations that need appointment scheduling, yard coordination, and carrier self-service. Its listed industries include food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale.

Pick DockSync if…

DockSync suits dock teams coordinating deliveries and collections, including teams that allow suppliers to book their own appointments. Its current one-warehouse account limit is relevant for organizations managing multiple sites.

Charts they share