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Disputed.ai vs Redo

Redo logo

Redo

7.0#2 in chargeback management softwareFrom $0.06 a month
Free planiOSWebAPI
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What both publish

FactDisputed.aiRedo
EncryptionThe site says data is encrypted in transit with TLS 1.3 and at rest with AES-256, with keys rotated quarterly.Redo says all data is encrypted in transit with TLS and at rest with AES-256.
HeadquartersPortland, OregonDraper, Utah, United States
IntegrationsDisputed describes integrations with payment processors that synchronize disputes, evidence, and outcomes, but does not name specific processors on the page.Redo lists integrations including Gorgias, Klaviyo, Recharge, Tapcart, Vajro, Shopify, BigCommerce, Salesforce Commerce Cloud, FedEx, UPS, USPS, DHL and Australia Post.

Disputed.ai plans

  • EnterprisePriced on request

Redo plans

  • Email & SMSFree
  • ClaimsFree
  • Shipping & FulfilmentFree
  • WarrantiesFree
  • ContextualFree
  • ReturnsFree

Pick Disputed.ai if…

Disputed.ai is aimed at fraud teams at large merchants, marketplaces, and SaaS platforms. It may fit teams seeking dispute analysis, evidence preparation, and visibility into potential abuse patterns.

Pick Redo if…

Redo is aimed at ecommerce brands that need post-purchase tools for returns, order changes, tracking or customer communication. Merchants must have a Shopify-enabled store and valid Shopify account.

Charts they share