
Disputed.ai
5.3#19 in chargeback management softwareWebAPI
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| Fact | Disputed.ai | DisputeDash |
|---|---|---|
| Headquarters | Portland, Oregon | Vilnius, Lithuania |
| Integrations | Disputed describes integrations with payment processors that synchronize disputes, evidence, and outcomes, but does not name specific processors on the page. | The integrations page lists live connections for payment processors, ecommerce, shipping, subscriptions, and support, including Stripe, PayPal, Shopify, ShipStation, Chargebee, Skio, Zendesk, and Gorgias. |
| Security | The site states that Disputed is SOC 2 Type II certified and GDPR-ready. | The security page states that credentials use AES-256-GCM encryption, two-factor authentication is mandatory, and workspace data is tenant-isolated. |
| Support | Disputed says it responds to contact inquiries within one business day. | The pricing comparison lists documentation support for Analytics, email support for Starter, priority support for Growth and Scale, and a dedicated customer success manager for Enterprise. |
Disputed.ai is aimed at fraud teams at large merchants, marketplaces, and SaaS platforms. It may fit teams seeking dispute analysis, evidence preparation, and visibility into potential abuse patterns.
DisputeDash is intended for ecommerce and direct-to-consumer businesses shipping physical products or billing subscriptions. It is not yet suited to SaaS, digital-only, or travel businesses.