Dispatch
6.6#12 in dispatch management softwareFrom $139 a monthAndroidiOSWeb
VisitDispatch vs Resgrid
What both publish
| Fact | Dispatch | Resgrid |
|---|---|---|
| API | Dispatch Connect documentation describes bi-directional integrations with the Dispatch platform. | The v4 API uses JWT authentication with OpenID Connect and documents workflow, contact verification, user-defined fields, calendar export and custom-map APIs. |
| Founded | 2013 | 2012 |
| Headquarters | Boston, Massachusetts, United States | South Lake Tahoe, California, United States |
| Integrations | Listed integrations include Salesforce, Oracle Field Service Cloud, Microsoft Dynamics, HubSpot, QuickBooks, and Zapier. | Its workflow engine can send notifications through email, SMS, Slack, Teams, or Discord; call REST APIs or webhooks; and upload files to several storage services. |
| Product | Dispatch connects brands, contractors, and customers in one service orchestration platform and tracks jobs from acceptance to completion. | Resgrid is an open-source dispatch and operations platform that brings dispatch, people, vehicles, and communications together. |
| Security | Dispatch says it uses reasonable administrative, physical, and technical safeguards to protect information. | The security page states that client and API communications use 256-bit TLS and stored data is encrypted with AES-256. |
Dispatch plans
- Pro$139 a month
- Plus$267 a month
- Power$399 a month
Resgrid plans
- FreeFree
- Free tierFree
- Push-To-Talk Addon$35 a month
- Enhanced AI$95 a month
- Readiness Pro$150 a month
- Business Ops$250 a month
Pick Dispatch if…
Dispatch suits businesses coordinating service providers and customer jobs across a network. It may also fit providers who need scheduling, routing, territory management, and worker location visibility.
Pick Resgrid if…
Resgrid suits emergency response and operations teams that need dispatch, personnel, vehicle, and communications tools together. Its self-hosted option may suit organizations that want to run the open-source platform on their own servers.